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5 Things to Look For When Choosing a Conference Call Service

5 Things to Look For When Choosing a Conference Call Service
July 10, 2019

Conference calls have become an essential part of the modern workplace. Conference calls, such as the ones you can make via Together Talk Audio from the Conference Group, keep remote teams connected while reducing travel costs. It’s vital for businesses to choose a conference call service that’s effective, reliable and affordable. There are many low-quality options to avoid, so here are five things to look for when choosing a conference call service provider.

Services Offered

There a variety of ways that organizations can use conference calls, and it’s essential to choose a provider that has services that fit the need of the organization. Together Talk Audio has several plan options, including the specialized services that many businesses want. With On Demand from Together Talk Audio, you have a reservation-less service where you host conference calls any time of day. This service is perfect for impromptu meetings since a conference line is always available for you and no advanced scheduling is needed. We also have operator-assisted services. The operator provides professional assistance before and during the call. The operator can help greeting callers, gathering contact information, screening guests and more. If you need to connect with a global audience, the Conference Group also has international conference call services. Besides ensuring a high-quality connection for overseas calls, we also offer local dial-in numbers in various countries around the world. Together Talk Audio is a full-featured conference call service.

Caller Limits

Conference calls are an extremely versatile communication solution. They can be used for a call between two people or calls with thousands of participants. It’s vital to know the caller limit of a conference call service provider Together Talk Audio can accommodate conference calls of almost any size. With our On Demand service, you can schedule a call with up to 300 callers on your own. For organizations that need to host larger meetings, we can make arrangements for conference calls with thousands of callers with the support of a dedicated operator.

Advanced Conference Call Features

You’ll need more than a good connection between phone lines to host a high-quality conference call. When choosing a conference call service provider, you need to look at the advanced features offered that can take your meeting to the next level. Together Talk Audio comes with many features that can help the call leader. For example, our call controls give the host the ability to mute callers, start call recordings, lock the call, polling, lecture mode, and more. The recordings can be listened to in an MP3 format, and we also have a transcription service. These features and many others give Together Talk Audio an advantage over the competition.

Integrations and Apps

Providers can make conference call management more manageable by providing integrations with email and calendar services. Together Talk Audio has Microsoft Outlook integrations which simplify the process of scheduling conferences and sending out meeting invites. Users can also take advantage of the TT Connex mobile app for iOS and Android devices. The app makes it easier to schedule, host and manage conference call services. The Conference Group has many other user tools that can help organizations accomplish more with their virtual meeting services.

Good Customer Support

When choosing a conference call service provider, make sure that they provide ample support for circumstances that arise. You don’t want to have a situation with a conference call only to find out that there’s no customer service available when you need it. Because the Conference Group gives you the ability to host conference calls 24 hours a day, seven days a week, our customer service line is available 24/7. We also have user guides and other tools to help our clients get the most from their services. And if you use one of our operator assisted services, you will have customer service available at the press of a button.

All of the things mentioned here should show that not all conference call service providers are created equal. With 20 years of experience in providing virtual meeting services, you can be confident that the Conference Group has the features business leaders need to host highly effective conference calls. If you have any questions about using conference calls, video meetings and webinars to improve your business, speak to a Meeting Specialist from the Conference Group.

About the Conference Group

The Conference Group is proud to provide you with the sophisticated technology needed to enable industry-leading conference call, webinar and video meeting solutions. With our help, you can leverage the power of a conference call to help your business succeed on a global scale. Whether you need to host a web conference, audio conference call or a full high-quality video conference, we have the perfect service and solution for you.

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