One of the advantages of using conference calls is that the format works for any occasion. Whether you need to host a call with a few people or a group of thousands, a conference call can suit your needs. However, as the size of your conference call grows so does the complexity and the need to create a better experience. Using Operator Assisted conference calls from the Conference Group can make your meetings more manageable and memorable.
With Operator Assisted and Operator Assisted Plus conference calls from the Conference Group, a specialist from our team will help manage the logistics of your meeting. There are several ways that an operator can help your session succeed while monitoring the call from start to finish.
One of the things you can have the operator do is greet all of the callers when they first join the line. A greeter makes the call more formal and is a more memorable experience for the callers. Most calls to a business involve an automated response system. Calling a conference call line to be greeted by a real person is a memorable experience in itself. And it sets the tone for the high-quality conference call you’re about to have with the audience. For another memorable touch, the conference is secured by a verbal passcode which is provided by the Conference Group operator.
Besides greeting callers, operators can take information from guests that can be useful to the call leader. When using the Operator Assisted Plus call feature, operators collect a few pieces of data from each caller before they are admitted into the conference. Operators can obtain information such as name, company, phone number, email address, and title. This information can be used to create personalized marketing campaigns that target people who attended the conference call.
We mentioned the passcode earlier, but there are other ways that using Operator Assisted Plus from the Conference Group can help manage call security. For example, there is an optional Allowed Only List that restricts the conference call to people who are on a pre-approved participant list.
After two decades in the remote meeting industry, the Conference Group can provide anything you need to host your ideal conference call, video meeting, or webinar. Speak with a Meeting Specialist from the Conference Group to learn how our affordable suite of remote meeting tools can help your business reach new heights.