At The Conference Group, we get asked all the time about what types of conferencing are best for a given business. Here are three very different services that we offer, along with some tips on how they might apply to your business model.
Conference Calls – Audio Conferencing
Conference calling is what you might call a “phone only” platform.
With audio conferencing accomplished over the telephone and digital platforms, you just get audio, but if that’s all you need, this type of service can be quite effective for your business.
Sometimes the additional work of logining in to a videoconferencing platform is not necessary and some people just like the feeling of their phone in their hand. We have been conditioned to talk on the phone as a default means of communication. So if all you need is the ability to talk to other people, conference calling and audio conferencing can be the best option.
Companies can also choose high touch services that involve a dedicated operator doing more to facilitate the connections – greeting people when they enter the call, using call features to administrate the call, and providing archive resources and reports later.
With video conferencing, you get that futuristic feeling of using a platform that was purely science-fiction just a few decades ago. When the Dick Tracy of the 1970s talked into his wristwatch, the video call was something that was only make-believe.
Nowadays, you can sit right down with anybody, no matter where they are in the world if you have the right technology. Our clients can get videoconferencing with up to six cameras, for up to 1,000 people in the high-definition video – video conferencing can also be better for engaging an audience. Use features like screen sharing, application sharing, collaborative notes and chat platforms to accomplish multimodal communications that drive collaborative work.
In today’s world, the webinar is a big deal. You might call it “multicasting” – the idea that a company is taking in an internal message, and presenting it to a large audience online.
Good webinar services offer features like screen sharing and presenter controls, as well as attendance reports, security features, and the ability to embed YouTube videos or other extras as part of the webinar. There’s a big focus on dashboard visualization design – for instance, on how an audience views a set of PowerPoint slides or again, a YouTube video or independently hosted video. The focus is on educating an audience – and how that happens depends on the technology at your fingertips.
Take a look at all of these services that The Conference Group provides to clients. Ask us about any of these types of innovative ways to reach out and interact in today’s fast-paced business world.